ORDER NOW

Privacy Policy

Effective Date: 28/03/2025
 

1. Introduction

Welcome to Vertex Energy Ltd. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal data:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Business Information: Company name, job title, and professional contact details.
  • Technical Data: IP address, browser type, and usage data through cookies and analytics tools.
  • Financial Information: Payment details when processing transactions.

3. How We Collect Your Data

We collect data in the following ways:

  • Direct interactions (e.g., when you fill out a form on our website, contact us, or engage in business with us).
  • Automated technologies (e.g., cookies, server logs, and analytics tools when you visit our website).
  • Third-party sources (e.g., business partners, public records, and social media platforms).

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and improve our services.
  • To process transactions and fulfill contractual obligations.
  • To respond to inquiries and customer support requests.
  • To send marketing communications (only with your consent).
  • To comply with legal and regulatory obligations.

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data with:

  • Service providers who assist in delivering our services (e.g., IT support, payment processors).
  • Regulatory authorities when required by law.
  • Business partners for collaboration purposes (with your consent).

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

7. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data (where applicable).
  • Restriction: Request limited processing of your data.
  • Objection: Object to data processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at info@vertexenergy.co.uk.

8. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect analytical data. You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Vertex Energy Ltd
71-75 Sheldon Street, Covent Garden, London, WC2H 9JQ
Email: info@vertexenergy.co.uk
Phone: 0330 113 1723

Thank you for trusting Vertex Energy Ltd with your personal information.